Privacy Policy

This Privacy Policy describes how EventCart Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the website and the services provided on, from or through such website (all together "Site"). This Privacy Policy applies to the Site and all products and services offered by EventCart Ltd in relation to such Site.


The Site is made available by EventCart Ltd. ("we", "us", "EventCart"), a company registered in Finland (business ID 2843017-6 ). EventCart is the controller of the personal data processed in relation to the Site. Please familiarize yourself with the Terms of Use governing the Site at As used in the Privacy Policy, capitalized terms shall have the meanings ascribed to them herein or in the Terms of Use.

This Privacy Policy only applies to personal data processed by EventCart. This Privacy Policy does not apply to any third-party websites, services or applications, including Event Organizers, even if they are accessible through or marketed on the Site. We encourage our Users to carefully familiarize themselves with privacy policies applicable to any third-party operated websites and/or services, including the Privacy Policies of the Event Organizers promoting and selling tickets to their Events on or through the Site.

This Privacy Policy constitutes a description of the data file of the Users of the Site as set out in the Finnish Personal Data Act (Sections 10 and 24).

The Site are not intended for users under the age of 13. We do not intend to collect any personal data from children under the age of 13.

Source of Data

EventCart processes two types of information relating to the Users: (i) User Data; and (ii) Technical Data. User Data is usually information that is associable with a specific User of the Site and is therefore usually considered personal data under applicable laws. Although Technical Data is usually non-personally identifiable information, a User can sometimes be recognized from it. In such situations, Technical Data can also be considered personal data under applicable laws.

User Data is collected from the Users for example when Users visit our Site, register on the Site, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. "User Data" may be the User`s name, email address, mailing address, phone number and credit card information . We also collect details of any transactions and other actions Users carry out through the Site . Users may, however, visit our Site without providing User Data to us . We will collect User Data from Users only if they voluntarily submit such information to us e . g . by using features of the Site requiring the processing of the User`s personal data.

We may collect Technical Data about Users whenever they interact with our Site. "Technical Data" may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information .

Web browser cookies and user analytics

Our Site may use "cookies" to enhance User experience. We may also allow third-parties, such as advertisers, to place separate cookies on a User`s computer(so - called third party cookies) when a User browses the Site . We have no access to or control over such third party cookies . This Privacy Policy covers the use of cookies by EventCart only and does not cover the use of third party cookies by any advertiser or other third party . A User may choose to set their web browser to refuse cookies, or to alert the User when cookies are being sent . If cookies are being refused, some parts of the Site may not function properly. The Network Advertising Iniative provides opt - out mechanisms from some behavioral online advertising: Users located in the European Union can learn of their rights relating to online advertising on www . youronlinechoices . eu .

The Site may use Google Analytics, a web analytics and advertising service provided by Google, Inc . to compile reports on visitor usage and to help us improve the Site as well as for advertising purposes . For these purposes, Google Analytics uses cookies allowing the User`s computer to be recognized when the User returns to or browse through the Site. For an overview of Google Analytics, please visit An opt-out for Google Analytics Advertising features available at

How we use collected information

EventCart may collect and use personal data of its Users for the following purposes:

  • To provide the Site and other services to the User;
  • To process orders placed by the User;
  • To manage the User's account and registration with the Site;
  • To improve and develop the Site;
  • To protect our rights;
  • For advertising and marketing purposes;
  • To improve customer service (e.g. information the User provides helps us respond to the User's customer service requests and support needs more efficiently);
  • To personalize and customize user experience;
  • For analytics and statistics purposes (e.g. we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site);
  • To process payments;
  • To run a promotion, contest, survey or other Site feature;
  • To send Users information they agreed to receive about topics we think will be of interest to them;
  • To send periodic emails;
  • To send Users information and updates pertaining to their order;
  • To respond to their inquiries, questions, and/or other requests;
  • For other similar purposes.

We may process personal data for other purposes as well. Such processing may be necessary, for example, due to a legal obligation or public authority request or legal obligation.

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

We store personal data only as long as necessary for the purposes set out in this Privacy Policy. Once the data is no longer necessary, we delete it as soon as possible.

How we protect your information

We use technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Data Disclosures and Transfers

When a User purchases tickets to Events through the Site, the registration information to such Event submitted by the User in connection with such purchase will be disclosed to the Event Organizer set out on the Site. EventCart is not responsible for any processing of personal data carried out by the Event Organizers.

Changes to this privacy policy

We may share generic aggregated demographic information not linked to any personal data regarding the Site with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We do not share personal data with outside parties except to the extent necessary for the purposes of providing the Site as set out in this Privacy Policy. Third parties may be used in processing personal data on behalf of the controller EventCart. Such third parties may be payment service providers that enable us to provide the Site to its Users.

We may disclose personal data to public authorities if we are legally required to do so or if we need to protect our rights. We may also disclose or transfer personal data to our group companies, subsidiaries and affiliates or to a subsequent or new owner/operator of the Site in case the Site, we, our stock and/or assets are acquired or in case of merger, restructuring, bankruptcy, or other corporate reorganization.

Personal data is not regularly transferred outside the European Union or the European Economic Area (EEA).

EventCart may update this Pprivacy Ppolicy at any time. When we do, we will revise the updated date at the bottom of this page and send our registered Users an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The continued use of the Site following the posting of changes to this policy will be deemed as an acceptance of those changes.

Your Rights

Users have the right to know what personal data we have stored about them by sending us a written and signed request to the post address indicated below. We may charge a processing fee in case less than 12 months have passed since the User`s previous data request .

Users also have the right to have incorrect, incomplete, outdated, or unnecessary personal data we have stored about such User corrected, completed or deleted by contacting us on the addresses indicated below .

Users have the right to opt out of receiving electronic direct marketing communications from us by clicking on the opt - out link we provide in all marketing communications we send our Users, and choosing not to receive marketing communications from us in the future . The Users also have the right to prohibit us from using their personal data for direct marketing purposes or market research by contacting us on the addresses indicated below .

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site.

This document was last updated on 9 May 2018.

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